We install and commission each machine and system supplied, all work carried out by competent engineers against a set of relevant RAM’s.

Before going in to test, equipment is located (assembled) in final position, levelled, power and air connections checked. Work is undertaken to satisfy specification and meet the SAT criteria.

Full operator and / or engineering training can be tailored to suit.

To deliver a complete project, our scope of supply can include various levels of IT assistance, middleware, data handling and ongoing data management, provided and supported by some ‘best in industry’ partners.

Such services are always provided against a full written FDS (functional design specification) formulated and agreed by all parties.

We work with clients to create tailormade preventative maintenance plans, with annual contracts linked to a relevant SLA.

These consider the number of scheduled visits required, focus on peak periods, and annual budget. We manage dates and make all necessary arrangements. A service report is issued per visit, detailing work completed and highlighting any potential future points of failure.

We can manage a ‘site’ spare parts inventory with automatic replenishment, to increase likelihood of essential components being available on site whenever required.

In addition to scheduled maintenance, we are equipped to respond to equipment failures, for both Packrobat supplied and often other OEM equipment. Our skill base covers, mechanical, electrical, pneumatic, software and data.

We can also review equipment performance and provide modifications, upgrades and retro-fits, as well as complete overhaul.

Packrobat has a wealth of experience in sourcing, manufacturing and managing spare parts. A consumable spares kit is offered with all equipment sold. We can also formulate more comprehensive lists to cover specialist parts and those with longer lead times.

We hold a comprehensive stock of consumable and industry generic parts.

Bit-part drawings, assembly drawings and ‘BOMs’ for our equipment are held on our fully backed up server, which enables us to quickly identify, source and manufacture parts required.

We also offer a cost-effective reconditioning service for various parts and assemblies.